Legal

Privacy Policy

Last updated: 27 May 2026

This policy explains how Dakim Limited handles your personal information when you contact us. We keep things simple: we only use your details to respond to your enquiry, and we never sell or share them for marketing.

Who we are

This website is operated by Dakim Limited, an electrical installation company registered in England & Wales (company number 5870294), based at 87 Chase Road, Lindford, Hampshire GU35 0RU. For the purposes of UK data protection law, Dakim Limited is the “data controller” for any personal information you provide.

What information we collect

This website does not have a contact form and does not collect information automatically. We only receive personal information when you choose to contact us directly — for example, when you call or email us. That information typically includes:

• Your name
• Your phone number and/or email address
• Your address or the location of the work
• Any details you share about the work you need

How we use it

We use your information only to:

• Respond to your enquiry and provide a quote
• Arrange and carry out work you ask us to do
• Keep records of work completed, as required for certification and our legal obligations

Our lawful basis for this is that processing is necessary to take steps at your request before entering into a contract, and to perform that contract. We do not use your details for marketing, and we will not contact you with promotions unless you ask us to.

Who we share it with

We do not sell your information or share it for marketing. We may share limited details where we have to — for example, with our accreditation body or insurers in connection with certified work, or where the law requires it. Anyone we share information with is required to keep it secure.

How long we keep it

We keep enquiry details only as long as needed to deal with your request. Where we carry out work, we keep records for as long as required for certification, warranty and tax purposes, after which they are securely deleted or destroyed.

Cookies

This website does not use cookies or any tracking or analytics technology. See our Cookie Notice for details.

Your rights

Under UK data protection law you have the right to ask us for a copy of the information we hold about you, to have it corrected or deleted, and to object to how we use it. To make a request, contact us using the details above. If you are unhappy with how we have handled your information, you can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a revised “last updated” date.